PopKnock:
Benefits for
Gym Owner

Case Study: Jolene's Gym

Assume Jolene's Gym is a local, family-owned fitness center offering something for everyone—from Pilates and yoga to CrossFit and strength training. With flexible membership tiers and a wide range of equipment, Jolene's Gym has built a strong, supportive community where members can pursue their health and wellness goals. Now, Jolene's Gym wants to take its services even further—and PopKnock provides the perfect solution. Below are several ways PopKnock can benefit both the gym and its members.

Digital Memberships

PopKnock lets gyms offer digital membership cards based on their existing physical cards. Established gyms can convert current physical cards into digital versions, while new gyms can create cards from scratch—no physical cards needed. Current members receive free digital cards matching their original physical card, and new members get free digital cards tailored to their chosen plan. All cards are accessible via the PopKnock app at no cost, with built-in digital scanning and verification for fast, reliable check-ins.

This means that Jolene's Gym can now provide free digital membership cards to all members—new and existing—cut printing costs, and offer a modern, tech-forward experience that keeps members engaged and satisfied.

Membership Management

Keeping track of renewals and expirations can be a challenge for both Jolene's Gym and its members. PopKnock simplifies this by automatically monitoring membership timelines and sending timely reminders to members about upcoming renewals.

With this, Jolene's Gym experiences fewer lapsed memberships, steadier revenue, and reduced administrative overhead, while members enjoy peace of mind knowing they'll never miss a renewal.

Member Communication

With PopKnock, Jolene's Gym can communicate directly with members through a single platform. Whether promoting referral rewards, discounted packages, or special events, updates are delivered quickly and clearly. Urgent alerts—like pool closures or last-minute class cancellations—can be sent instantly. Members can also chat directly with staff, creating a seamless and responsive line of communication.

This central communication hub saves staff time, keeps members engaged, and strengthens trust and community between the gym and its members.

Crowd Insights

One of the biggest frustrations for members is arriving at the gym only to find it overcrowded. PopKnock solves this problem by tracking member check-ins and presenting real-time crowd levels within the app. Members can see how busy Jolene's Gym is at any given time before making their trip, which helps them plan their workouts around quieter times.

This reduces peak-hour congestion, improves the member experience, and helps Jolene's Gym maintain happier, more satisfied members.

Alternate POS System

PopKnock provides gyms with a secure alternate POS system, ensuring business continues even when the primary service goes down. If a service interruption stops the gym's existing payment system, PopKnock's redundant network keeps transactions running smoothly. Members can still check in and pay without disruption, giving gyms peace of mind and protecting revenue during unexpected downtime.

For example, Jolene's Gym can rely on PopKnock's backup system to keep payments and check-ins running even if their primary POS goes down—ensuring members never experience interruptions and the gym never loses revenue.

Class & Training Management

PopKnock makes it easy for Jolene's Gym to manage their class schedules and training sessions while giving their members a simple way to reserve their spot. Members can view class times, book sessions, or sign up for personal training directly in the app, while staff can update schedules anytime to reflect changes or cancellations.

This streamlined system boosts class participation, reduces scheduling conflicts, and creates a more professional and organized experience for both staff and members.

Workout & Progress Tracking

Beyond check-ins and scheduling, PopKnock helps keep members motivated by tracking their visits over time and celebrating progress streaks. Members receive recognition for their consistency, which boosts confidence and encourages repeat visits. This gamified approach adds a layer of accountability and excitement to regular gym attendance.

For Jolene's Gym, this encourages consistent usage of the facility, strengthens member loyalty, and drives higher engagement, supporting long-term retention and growth.

PopKnock: Benefits for Gym Owner